Refund policy

Refund & Returns Policy

At My Oji Ltd, we are committed to providing you with high-quality products. Due to the nature of our products, we do not accept returns or exchanges once an order has been processed and shipped.

Please Note:

• All sales are final.

• We do not offer refunds or replacements unless the product you received is damaged, defective, or incorrect.

• If you purchase a bundle and open more than one package, you are not eligible for a refund even if you return the rest unopened.

• If you receive a damaged, defective, or incorrect product, please contact us within 7 days of receiving your order. You may be required to provide photos or other documentation to support your claim.

How to Report an Issue:
If you experience any issues with your order, please contact our customer service team at info@myoji.co.uk within 3 days of receiving your order. We will review your case and, if eligible, offer a replacement or a refund.

By placing an order on our website, you agree to this No Returns Policy.

Thank you for your understanding and for choosing My Oji Ltd.